So what exactly is Voice Brandname?
Voice Brandname is an innovative technology solution. Unlike regular calls that only display phone numbers, Voice Brandname will display the brand name of the company/product/service/brand on the customer’s mobile device by encoding the number. business phone to business Brandname. This is a multi-field, multi-industry application solution for Advertising and Customer Care with flexible and accurate two-way call connection.
VOICE BRANDNAME USED FOR
PROMOTION, MARKETING
Product introduction, information & event invitation
CUSTOMER CARE
Delivery of orders, gratitude for incentives, customer care
SEND OTP
OTP code sent via call is more secure & cost-effective
FEATURED VOICE BRANDNAME
- Voice Brandname is flexibly designed to be able to connect with existing enterprise PBX systems on the market.
- Allows to declare business information to manage and support partners to operate and exploit services.
- Enterprises are allowed to declare Brandnames on the system and have the right to exploit this Brandname after receiving approval from CloudPBX.
- Declare the SIP Trunking subscriber number for the business according to the available Hotline phone number of the business.
WHAT INDUSTRY IS SUITABLE FOR IMPLEMENTATION
- Financial banking
- Education
- Passenger transport, tourism
- Study abroad consulting
- Ecommerce
- Real estate
- Or any unit that needs to promote the brand to customers
STATISTIC
Detailed reports and statistics:
- Number of businesses using the service
- Number of hotlines declared
- Number of brand names declared
- Output of voice minutes Voice Brandname performed corresponding to enterprises/CTKV
- Statistical report by day/week/month/year optional
REGULATIONS FOR REGISTRATION FOR BRANDNAME & VOICE BRANDNAME SERVICES
Dossier for registration of identifier names (Brandname)
1. Business Registration Certificate (valid notarized copy)
2. Form 01 (according to regulations) signed and stamped (1 copy) (If more than 2 stamped sheets are adjacent to each other)
3. Form 03 (according to regulations) signed and stamped (2 copies) (If more than 2 sheets of cross-border stamping) (if any)
4. A photo of the website with a hanging stamp (3-4 photos) + A copy of the domain name contract with the company’s stamp or the Certificate of trademark registration of the product or service with the company’s seal (If many more than 2 sheets of border stamp)
5. Notarized labor contract (still valid) of personnel managing identifiers + Authorization letter/assignment of identity management task from authorized person to individual manager in this section (if applicable) is not the legal representative of management)
6. For conditional business lines –> must be able to provide an operation license (eg: Certificate of Food Hygiene and Safety (Food Hygiene and Safety); Medical practice certificate….)
Dossier to register to use Voice Brandname service
1. Business registration (photocopy or scan);
2. Identity card of the Representative (Photocopy or scan);
3. The certificate of identity is issued by the Department of Information Security;
4. Contract for using Voice Brandname service (according to the attached form). For 2 operators Viettel and Mobifone, it is necessary to add a contract to use hotline subscribers assigned with Brandname (Signed between the operator and the customer);
5. Power of attorney to connect, connect, deploy Voice Brand translation with carriers (Telco) for CAD;
6. Representative’s photo
7. Other requirements and regulations of the State (if any) from time to time