Terms of Use



By accessing this Website, the user has confirmed acceptance of the terms and conditions set out below.

The terms below apply to the use of this website and any website, page, forum, wiki, blog, equipment, service, or ability to link to terms, or accessible Access to or by any domain name owned by DONG NHAT IT CO., LTD (hereinafter referred to as NTTNETWORKS). By accessing this Website, the user accepts the terms and conditions. NTTNETWORKS reserves the right to change the terms of use from time to time at its sole discretion, which will be deemed to be acceptance of the next use. In the event of a breach of these Terms of Use, NTTNETWORKS reserves the right to seek all remedies available by law and impartial for such breach. These terms of use, as they may be modified by NTTNETWORKS, apply to all visitors to the Web site, both now and in the future. If you do not agree with all the terms, conditions, practices and policies set forth below, do not access or use any NTTNETWORKS Website or any of its sites.

You acknowledge that the terms of the contract between You and NTTNETWORKS, sometimes electronic and without your signature and NTTNETWORKS, but once you have accepted the service, the electronic contract is still valid. Legal contract as signed between You and NTTNETWORKS.


CloudXCS® or other rental services currently offered on the website www.cloudpbx.vn are products registered for protection, provided, owned and managed by NTTNETWORKS.

“Services” include (a) Website, (b) CloudXCS® support system, tools and CloudXCS API, and (c) other services provided to you through web-based websites. The service packs you subscribe to, including all software, data, text, images, audio, video, and other content provided through the website, or developed through the API (collectively, the “Content”). Any new features added or added services must also follow the rules.

Services may also include basic or extended support based on service packs. CloudXCS provides the best available service ratio except in one of the following cases: (a) advance notice of suspension time, or (b) any features or services that are not available. available or out of our control, such as, natural disasters, government regulations, war or any social unrest, or technical error beyond our control.


Subject to the terms and conditions of these Terms, You agree to access and use the Services only for your internal business purposes.

All rights, information to access and use the service provided to you by NTTNETWORKS in the rental relationship, all intellectual property rights of the product remain exclusive to NTTNETWORKS and third party suppliers (certified).

You agree not to provide (a) License, license, sale, sale, lease, lease, transfer, transfer, distribution, time of sharing or commercial exploitation of any third party, except for when approved in writing by NTTNETWORKS and according to the provisions of regulation; (b) use data processing services on behalf of any third party, (c) modify, adapt or attack (hack) the Services, or attempt to gain unauthorized access to these services or other related systems or networks; (d) use the Services for unlawful purposes, including but not limited to violating any privacy rights, infringing anyone’s intellectual property rights, or sending spam or other unsolicited messages. other messages are duplicated or prohibited by law, (e) use the service in any way that interferes with or disrupts the integrity of the service; (f) attempt to decode, decompile, reverse engineer or attempt to discover the source code of software for personal use and violate intellectual property laws; (g) use the Service to upload, link to, post or store any content that is unlawful, racist, hateful, pornographic, discriminatory, or contains any virus , malware, trojans, or any other similar programs harmful to software; or (h) use the Service in violation of the Terms.

You are responsible for all information, data, text, messages or other materials you submit or transmit via the Service. You are responsible for maintaining the confidentiality of your login and account, and are solely responsible for any and all activities that occur in your login or account. You agree and acknowledge that your login can only be used by one (1) person, and that you will not share a single login between multiple people.

NTTNETWORKS is not responsible for any terms not specified in this regulation.

You have read, understood and agree that (a) The service is not intended to assist or make an emergency call for any emergency services such as 113, 114, 155 … (b) NTTNETWORKS will not be responsible for any claim, compensation for loss or damage, arising from or related to you (or you customer) in the event that you share the service with any third party in any way , (c) You are solely responsible for your activities in CloudXCS in accordance with applicable laws in your jurisdiction, including but not limited to telephone recording and eavesdropping laws, and (d) You will protect, hold harmless and indemnify NTTNETWORKS against any third party claims arising from any cause u on. CloudXCS may disable phone numbers provided to you if not used or not yet taken advantage of significantly within 60 days, or if your service is otherwise suspended, terminated or canceled. subject to these Terms.


In providing your services CloudXCS will maintain appropriate administrative, physical and technical safeguards to protect the security, confidentiality and integrity of your data and personal data. your kernel to the end user. These safeguards include encrypting your data in transmission (using SSL or similar technology), except for some third-party integrations that do not support encryption, which you can associate with Services according to your choice.

You agree that CloudXCS may access your account information in response to your service requests. We do not keep personal information confidential and not disclose it to any third party in any way unless required or required by law or with Your consent, or according to the terms. of CloudXCS Privacy Policy.

You authorize CloudXCS to use your company logo in our website and company information (excluding the above confidential information) to identify yourself as a registered user of Translation Our case.


Each party shall maintain all rights, title and interest in all related products and patents such as patents, copyrights, trademarks, domain names, trade secrets of both parties, any other intellectual property and / or proprietary rights (collectively referred to as “Intellectual Property Rights”). The rights granted to use the services under these terms do not include any additional rights in the use of the Service, or in any related intellectual property rights. CloudXCS® provides free software to customers and users around the world to connect with our services and other CloudXCS® products and services, logos used or displayed on services registered for NTTNETWORKS (collectively, “Trademarks”), and you may use such trademarks only to identify yourself as a customer and user of the Service; You do not have the right or attempt at the present or in the future to claim any commercial rights of trademarks, trademarks and impair the distinctive ability of the trademark to other customers, or use our trademarks or brands to defame or misrepresent CloudXCS® services or products.


External sites. The services we provide may contain links, or may allow you to connect and use certain third-party products, or software services under separate terms and conditions. (collectively, “Other Services”) associated with our service. If you decide to access and use such other services, we recommend that your use is only subject to the terms and conditions of other services, and we are not responsible, and also disclaimer like any other service includes any content or the way they handle your data. CloudXCS® is not responsible for any damage or loss caused by or alleged to be caused by or related to your access or use of any other such service.

Integrate. Services may have features that allow interaction and / or integration with other services (such as social media services like Salesforce, Zendesk, HappyFox, Freshdesk or Desk.com) that are integrated direct to your CloudXCS®. To take advantage of these features, you will be required to sign up or sign in to other services like on your websites. By enabling third-party services to integrate into CloudXCS® Services, and vice versa you authorize CloudXCS® to transfer your login information to other services for this purpose.


Invoices and Payment. Services are provided on an economic or Pay-as-you-go basis (via credit card – this method is not currently available and will be notified when it becomes effective). If you do not make payment to CloudXCS® in any way prior to the expiration of the free trial period, your account will be deactivated until payment and authorization information is available. confirm. You will be notified by us at each payment period. Then, once your payment has been confirmed, your account will renew automatically based on your service change cycle. Services that provide an interface for account owners to change credit card information or bank account information (for example, when information needs to be updated). Account owners will receive billing and billing statements from each payment period, or you can track your payment history in your account management section.

Change of service. If you choose to upgrade your service pack or the number of users during the subscription period, any additional costs will be prorated for the remaining term of the subscription period and charged to the account. yours. After that, this fee will be charged to your next payment cycle. Please note that we will not refund you if (1) Cancel the service before the registration deadline (2) Lower the service pack lower. There are no exceptions and the rule will be made for all customers equally because in order to reduce our administrative costs to the lowest level, the benefit of the customer is the highest. A lower service pack change plan may cause loss of data, content, features, and CloudXCS® does not recommend nor accept any liability for such loss. But if you need to use this customer data salary, you can contact CloudXCS® for a reasonable cost quote.

Overdue fee. If you do not pay the service fee on time or later than seven (07) days, your service will be suspended, if later than thirty (30) days, your account will be suspended and you will have to Pay a similar fee to recreate a new account if you want to continue using the account. And if three (03) months after the deadline, your account will be canceled, all your information and customer data will be completely deleted from the system and we will absolutely not be responsible for any any claim or complaint regarding this data.

Payment security. In the case of using a credit card payment method, CloudXCS® uses an intermediary company with sufficient functions and authority to manage and process the credit card and this intermediary is not allowed to store, retain, or use your payment information except processing your credit card information for CloudXCS®. For more information about our payment operations and your personal information please visit our Privacy Policy.

Tax. Unless otherwise stated, our payment does not include any taxes, levies, value added taxes or bank charges (collectively, “taxes”). You are responsible for paying the full cost for CloudXCS®. And we will send you an invoice every payment period.


If you feel that CloudXCS® is not right for you, you can cancel your account as follows (1) Do not use and the service automatically expires and cancels (2) Submit a request Please cancel the service for us in the Contact section in the menu bar of the management interface (Supervisor). In both cases we will proactively contact and confirm your request via email or specific documents with the representative of the company / individual (in the signed contract) before officially canceling the translation. service. The content and database of your customers are absolutely protected by us during the time of using the service.

Overdue fee. If you do not pay the service fee on time or later than seven (07) days, your service will be suspended, if later than thirty (30) days, your account will be suspended and you will have to Pay a similar fee to recreate a new account if you want to continue using the account. And if three (03) months after the deadline, your account will be canceled, all your information and customer data will be completely deleted from the system and we will absolutely not be responsible for any any claim or complaint regarding this data.


Services, including websites and content or other applications and services are provided without any guarantee if there is a change in the laws, natural disasters beyond control, and it is clear that CloudXCS® has a waiver of such force majeure circumstances including: war, riot, strike, fire, flood, epidemic, quarantine, embargo and changes of current law from the date of contract signing. You acknowledge that CloudXCS® cannot guarantee 100% that services will not be lost, availability is fast, secure, error-free, or virus or hacker attack.

In some areas, offices, buildings, or any other geographic location that manages the Internet connection infrastructure, sometimes you will be restricted by the administration there and create some restrictions. for you when using the CloudXCS® service. We are not responsible in such or similar cases, and will advise you on how to improve the situation and the alternative (if necessary) to ensure the best service for you. customer.


Either party may assign or transfer the Terms, in whole or in part, without restriction, to transfer the service to a third party in accordance with the above terms. These terms supersede previous versions or any other discussion, agreement and written agreement between the parties. We may amend the contract term and the service, account information registered for the service to take effect immediately after the transfer. We will notify you of the changes and guide you on how to use the service later.


Relations between the parties are independent. The above provisions are not valid for relationships such as partners, franchises, joint ventures, agents, trust relationships or employment (employee) relations.


This provision will be governed by the laws of the Socialist Republic of Vietnam. The two parties will coordinate, negotiate and resolve disputes (if any) during the contract performance.

During the implementation process, if any additional or amendments to this contract are required to be agreed in writing by both parties. If a dispute arises that the two parties cannot resolve by negotiation, they will be referred to the City Economic Court. Ho Chi Minh adjudicated, the decision of the Court is the final decision to force the two sides to perform and the court fee will be borne by the fault party.

The costs incurred for this dispute will be verified on a case by case basis.