Cloud Business Call Center System
CloudXCS Inbound Call Center (IBCC) service provides you with the most reliable “assistant”. With the fastest support, the best every problem your customers are facing, CloudXCS IBCC service gives you a great experience with extremely detailed monitoring and management features, helping You closely control the performance and performance of a team to each Agent.
It has never been easier
CloudXCS gives your customer service team an extremely intuitive working tool, actively supporting every interaction with customers, quickly and effectively. CloudXCS system automatically associates customers with qualified employees, the best ability to handle problems, improve service quality and customer trust.
Create a customer service for you today
Inbound Call Center
479,000 đ
359,000 đ
779,000 đ
659,000 đ
Contact us
Contact us
Do you need more information? Please call (028) 73 003 003 let us assist you
You are not sure which service pack is right for you?
How effective is sales by phone?
Besides the factors of product, price and after-sales policy. Tools and application systems, software and Outbound Call Center are an extremely important part to help you achieve the set goals and the highest sales efficiency.
Improve campaign effectiveness
Technology applications in business
Management, Detailed supervision
Minimize time and cost
Launching Telesales and Telemarketing services
Outbound Call Center
479,000 đ
359,000 đ
779,000 đ
659,000 đ
Contact us
Contact us
Do you need more information?
Frequently asked questions (FAQ)
- Which service should I choose?
You are not sure which package to choose? Simply, if you need the service for the team to receive calls from customers to advise and answer products / services, then select Inbound Call Center. On the contrary, if you need the service for the sales team to call customers for advice, selling products / services, then Outbound Call Center is appropriate. If you need both, Blended Call Center is a reasonable choice.
”ConsultingWhat is an Agent?An Agent is one of anyone in your company who will contact customers directly by phone for advice or sales. You can create more agents any time you need.
”ConsultingWhat is the telephone number of the service?Your phone number is formatted (area code) 730x xxxx
”ConsultingWhat happens if I cancel the service?No problem, if you realize CloudXCS is not right for you, simply notify us via email before your next payment. In case of monthly subscription you will not have to pay any costs for this. In case you sign up for the service annually, it will be based on the terms of the service contract.
”ConsultingCan I buy individual features instead of buying a feature pack?Our service packages have been developed and built, integrating all the features as described, we believe other features will effectively support your business operations.
”Consulting - What happens at the end of the trial period?
You have 30 days to trial, before the end of the 5-day trial period, you will receive our email notification of the expiration and instructions on how to continue using the service without interruption. paragraph.
”ConsultingHow is the calling charge?As a partner of FPT & CMC, currently we apply the current tariff in accordance with the service provider and the Ministry of Posts and Telematics, you can see the details of the price list at http://ivoice.com.vn/services/price/ (FPT Telecom) and http://gigafone.vn/en/gigafone#bang-gia-trong-nuoc (CMC Telecom)
”ConsultingIs there a other charge besides the service charge?Maybe yes, you need a device to connect to our system. Includes: Computer, USB headset or Internet phone (IP Phone) and Internet connection. Please contact us for advice and support equipment quotes.
”ConsultingCan I upgrade the service pack?Of course it is. When you choose to upgrade, the service pack will be effective immediately (our staff will contact and confirm with you before proceeding).
”ConsultingWhat is the contract terms?Our service packages are provided monthly or yearly. You can register / cancel the service at any time (but note that we will not refund the deposit fee for canceling or downgrading the service).
”Consulting
Get started today and enjoy the benefits